Features

Features

• Real-time customer experience in healthcare is on the horizon

  Forrester's chief business technology officer explains how tools that capture data in real time can help healthcare organizations improve customer experience in a post-pandemic future.  Continue Reading

• A look inside the all-in-one HCISPP exam guide

  Check out this excerpt from the HCISPP All-in-One Exam Guide to learn more about privacy and security in healthcare, one of the seven domains tested by the official exam.  Continue Reading

• EHR go-live goes virtual in 2020

  Healthcare systems relied on virtual command centers to support staff during EHR go-lives this year, which has proved so successful experts believe there's no going back.  Continue Reading

• CIOs tasked to make healthcare infrastructure composable

  Healthcare is already on the path to becoming composable. The next steps, however, will present challenges and require good stewardship from CIOs, according to Gartner.  Continue Reading

• Hospitals make themselves a target for cyber attacks

  In the midst of a pandemic, the last thing healthcare CIOs need is a wave of cyber attacks -- but that's exactly what they might be faced with, and there are reasons why.  Continue Reading

• VA CIO: COVID-19 has accelerated digital projects

  In this Q&A, VA CIO James Gfrerer describes how the COVID-19 pandemic has changed his priorities for and his approach to digital transformation projects.  Continue Reading

• Physicians harness Healow televisit capabilities

  The eClinicalWorks Healow app came to the aid of two healthcare provider organizations during the COVID-19 pandemic, which caused most healthcare organizations to rapidly transition to virtual care.  Continue Reading

• Interest in wearable health devices grows despite challenges

  Amazon Halo has advanced wearable devices in healthcare, but challenges of a growing digital divide and questions about their clinical value remain.  Continue Reading

• Attack on Universal Health Services a cry for change

  A suspected ransomware attack on Universal Health Services is an existential crisis for healthcare organizations that needs to be addressed, according to one security expert.  Continue Reading

• Election results won't affect federal health IT initiatives

  Federal health IT initiatives such as interoperability and patient access to data tend to transcend politics. Experts say they will again no matter who wins in November.  Continue Reading

• Finding a new HHS CIO means navigating tricky waters

  When HHS launches its CIO search, it will look for someone who is both politically savvy and technically skilled, an executive search consultant said.  Continue Reading

• EHR vendors eye safe data access for third-party health apps

  EHR vendors are designing data authorization scopes for third-party health apps. It's a process that hinges on patient trust and requires transparency.  Continue Reading

• Collective effort required to address health inequities

  In this Q&A, CommonSpirit Health's Rich Roth says extensive partner relationships may help healthcare organizations address health inequities.  Continue Reading

• Pandemic sets new course for virtual care, AI in healthcare

  Kaiser Permanente leaders and David Rhew, Microsoft's vice president of healthcare, discussed how the COVID-19 pandemic has affected virtual care and AI.  Continue Reading

• As virtual care demand exploded, healthcare orgs moved fast

  For two healthcare organizations, virtual care will play an integral part of their delivery strategy even after the pandemic ends.  Continue Reading

• Top 5 predictions on digital future in healthcare post COVID-19

  Frost & Sullivan is offering insight on what to expect in the healthcare industry post-pandemic including the acceleration of virtual clinical trials and increased use of AI.  Continue Reading

• Pandemic helps to change telehealth policy -- slowly

  Telehealth policy is changing, thanks to COVID-19, but providers worry some changes won't last.  Continue Reading

• Mount Sinai CIO: IT vision is unchanged despite pandemic

  Kristin Myers talks about transitioning to the role of Mount Sinai CIO in the middle of a pandemic.  Continue Reading

• Telecritical care assists ICUs during a time of crisis

  Healthcare leaders discuss their use of telecritical care programs to assist overburdened ICUs within their healthcare systems.  Continue Reading

• Ground telehealth applications in security -- now

  A recent software error at telehealth services provider Babylon Health is a stark reminder for healthcare CIOs to keep telehealth security and privacy top of mind.  Continue Reading

• SCL Health expands digital front door with Bright.md

  SCL Health's Terri Casterton talked about the organization's experience building a digital front door strategy during the American Telemedicine Association's virtual event.  Continue Reading

• Pandemic will make indelible mark on health IT

  Healthcare CIOs will continue investing in digital health tools such as telehealth and patient capacity management after the COVID-19 pandemic. But they may have to do so at a cost.  Continue Reading

• Amwell calls for 'all hands on deck' to manage telehealth surge

  In this Q&A, Amwell CMO Peter Antall talks about how the company navigated a 400% increase in use in March and April due to the COVID-19 pandemic.  Continue Reading

• COVID-19 could be a watershed moment for telehealth policy

  Stakeholders are calling on the Centers for Medicare and Medicaid Services to make telehealth policy changes permanent.  Continue Reading

• EHR vendors aim to meet pandemic demands

  Healthcare CIOs are repurposing existing EHR products or rolling out new features to address COVID-19 demands.  Continue Reading

• Pandemic could alter healthcare CIO terrain

  Harris Health System CIO David Chou talks about how COVID-19 has changed the healthcare CIO's technology strategy -- and why it could change the role itself.  Continue Reading

• Surge in digital health tools to continue post-pandemic

  Four healthcare leaders explain how COVID-19 will help make digital health tools mainstream.  Continue Reading

• Fallout from HIMSS20 cancellation continues

  Attendees and exhibitors shared their disappointment with how the HIMSS20 cancellation was handled, including a lack of communication from HIMSS organizers and a lack of available refund options.  Continue Reading

• CIO on reopening healthcare systems for nonemergency care

  CIO Aaron Miri said as healthcare systems reopen for non-COVID-19 care, CIOs will focus on EHRs and bringing a remote workforce back in.  Continue Reading

• TailorMed platform helps offset costs for patients, providers

  A platform from TailorMed helps healthcare systems quickly identify potential financial assistance for patients.  Continue Reading

• Contact tracing tools break into the healthcare sector

  Contact tracing has been used by public health agencies for years. With COVID-19, the methodology is breaking out of the public health sector and into healthcare.  Continue Reading

• Health system taps Sentinel Healthcare for contact tracing tech

  While tech giants are working to build a large-scale mobile contact tracing platform for use during the current COVID-19 crisis, healthcare CIOs are turning to tools that help automate parts of the process.  Continue Reading

• Pandemic crystallizes the need for remote healthcare

  COVID-19 will change the way healthcare operates, according to a report from consultancy Frost & Sullivan. But permanent change will require a CIO's deft hands.  Continue Reading

• Lessons learned from COVID-19 could help with next pandemic

  In this Q&A, Penn State Health and Penn State College of Medicine CIO Cletis Earle talks COVID-19 misinformation, telehealth and next steps.  Continue Reading

• Pandemic ushers in virtual rounds at one health system

  Nemours Children's Health System combined its telehealth platform with remote monitoring capabilities to launch a virtual rounds initiative. It's helped in ways the organization didn't imagine.  Continue Reading

• Commercial video conferencing tools are risky for healthcare

  Healthcare providers are allowed to use some commercial video conferencing tools during the pandemic, but analysts say they should choose their tools carefully.  Continue Reading

• Interoperability rules won't succeed without the CIO

  COVID-19 is the crisis at hand, but healthcare CIOs also have to work on complying with new interoperability rules finalized last month.  Continue Reading

• Healthcare tech shifts in lockstep with pandemic

  Building out healthcare tech during a pandemic puts the focus on getting patients treated and discharged -- quickly.  Continue Reading

• Invest in digital health tools strategically -- especially now

  Healthcare CIOs should invest in and deploy new digital health tools cautiously and strategically, despite the FDA's decision to relax regulations during the coronavirus pandemic.  Continue Reading

• 3 tasks healthcare CIOs should pursue during pandemic

  During the COVID-19 crisis, healthcare CIOs are enabling a remote workforce and scaling out telehealth options. But they can also streamline a few processes that will help patients and providers.  Continue Reading

• 5 areas healthcare CIOs should focus on during the pandemic

  What should CIOs and other IT leaders in healthcare prepare for as they face a pandemic? We've identified five key areas they should be looking out for.  Continue Reading

• How to get buy-in for healthcare cybersecurity investments

  Healthcare CIO Michael Archuleta focuses on FOR -- finances, operations and reputation -- as part of his cybersecurity investment strategy.  Continue Reading

• Pandemic drives demand for 3D-printed medical parts

  Formlabs has begun 3D printing nasal swabs to help health systems combat the COVID-19 crisis.  Continue Reading

• CIOs should plan for a spike in healthcare cyberattacks

  COVID-19 is introducing new weaknesses to healthcare systems and providing new opportunities for cybercriminals.  Continue Reading

• In a pandemic, demand for telehealth services soars

  Telehealth services are in high demand due to the coronavirus pandemic, but can providers keep pace?  Continue Reading

• Stakeholders sound off on ONC, CMS interoperability rules

  New healthcare regulations from ONC and CMS strive to make it easier to share health data. Industry players have something to say about that.  Continue Reading

• Piedmont Healthcare CIO on IT's M&A role

  CIO Geoffrey Brown has helped lead Piedmont Healthcare through the addition of six new hospitals to the health system network.  Continue Reading

• How one medical center overcame legacy EHR systems

  Parkview Medical Center needed to free data held hostage in legacy systems. Here's how the institution succeeded and how other healthcare organizations can follow.  Continue Reading

• Buoy Health wants to fix healthcare's broken front door

  Buoy Health is an example of the growing popularity of self-triage tools. This one has a machine learning algorithm that takes online symptom checking to the next level.  Continue Reading

• Chief digital officers are now healthcare innovators

  Two major health systems hired chief digital officers recently. Analysts say the decision could signal a shift in how healthcare organizations are tackling innovation.  Continue Reading

• Telehealth visits could reach tipping point in 2020

  Telehealth visits are poised to grow in popularity thanks to advances in mobile technology and better reimbursement models.  Continue Reading

• Patient privacy not the only reason Epic pulls away from Google

  The latest development in the Google-Epic relationship may have less to do with customer interest and more to do with growing competition and reputation.  Continue Reading

• SecureLink for Healthcare targets vendor access management

  SecureLink for Healthcare is designed for helping health systems like UMass Memorial Health Care manage vendor access to their networks.  Continue Reading

• ONC's federal health IT strategic plan shows growth -- to a degree

  ONC's five-year strategic health IT draft plan lays out comprehensive goals, but, in some instances, how to achieve those goals is still murky.  Continue Reading

• New Microsoft Office 365 features relevant to healthcare organizations

  At the 2019 Ignite conference, Microsoft announced several new innovations to Microsoft Office 365, many of which can benefit healthcare organizations and clinical staff.  Continue Reading

• 3 healthcare CIOs on what they think 2020 will bring

  Healthcare CIOs at Boston Medical Center, SCL Health and Northwell Health share what's on their agenda for 2020, as well as what they're taking away from 2019.  Continue Reading

• Healthcare 2020 trends emphasize virtual, holistic patient care

  Forrester Research and Frost & Sullivan say telehealth and social determinants of health data analytics platforms will gain ground in 2020.  Continue Reading

• Ransomware tops list of healthcare cybersecurity threats in 2019

  Healthcare CIOs should get ready for a vigorous privacy debate and prepare for more destructive cyberattacks in the coming year, according to experts.  Continue Reading

• Healthcare security, IT should be separate to be effective

  What can the healthcare industry learn about security from finance, retail and manufacturing? Two CISOs who came to healthcare from other industries give their take.  Continue Reading

• AI usage in healthcare upgrades imaging, analytics, automation

  Computer vision, deep learning and automation are making greater inroads into radiology, robot-assisted surgeries, virtual nursing assistants and fraud detection.  Continue Reading

• Data silos hinder IoT in healthcare; tech giants could help

  Healthcare organizations are starting to see value in breaking down IoT data silos to create a single view of a patient. Tech giants may be uniquely positioned to help.  Continue Reading

• Google-Ascension deal reveals murky side of sharing health data

  The Google-Ascension partnership is a 'PR failure' that demonstrates a need for greater transparency about what happens to patient health data.  Continue Reading

• Digital transformation projects are an opportunity for healthcare CIOs

  Geisinger Health System CIO John Kravitz gives advice on how healthcare CIOs can lead a digital transformation project within their own organizations.  Continue Reading

• Value-based care models hung up on lack of resources

  The adoption of value-based care models in healthcare is hindered by a lack of resources, according to more than 1,000 respondents of a Definitive Healthcare value-based care trends survey.  Continue Reading

• Sharing health data gets easier, but also presents new challenges

  Sharing health data has never been easier thanks, in part, to EHR vendors and nonprofit organizations like CommonWell Health Alliance. But now there's a new problem: too much data.  Continue Reading

• Meditech EHR moves to public cloud, points to industry trend

  When EHR vendor Meditech partnered with Google Cloud Platform, it joined Cerner in a push toward the public cloud. The trend presents new opportunities and new challenges for healthcare CIOs.  Continue Reading

• In healthcare, a strong change management plan starts with buy-in

  A successful change management strategy should include creating a group to mitigate inevitable technology implementation pain points, according to healthcare leaders.  Continue Reading

• Healthcare transformation officers turn innovation into strategy

  Three healthcare executives charged with the role of transformation give specific examples of how they enacted change.  Continue Reading

• CIOs express hope, concern for proposed interoperability rule

  Proposed interoperability rules from ONC and CMS are on track to be finalized in November. Here, healthcare CIOs share their thoughts on how proposals will turn into practice.  Continue Reading

• Blockchain shows potential for healthcare claims data access

  Medical claims are gold mines of useful health information, but accessing them with HIPAA-compliant security is a universal headache. Blockchain might make it easier.  Continue Reading

• Chief transformation officer takes digital one step further

  You've heard of the chief digital officer, but what about the chief transformation officer? The title is gaining ground in healthcare and may suggest a digital maturity.  Continue Reading

• Promises for 5G in healthcare are great, but it's still early days

  Analysts offer insight into how 5G works, where it might make the most impact in healthcare and why some of what 5G may offer is more promise than reality.  Continue Reading

• 5G impact on healthcare a ways off, but CIOs shouldn't sit idle

  5G could benefit areas of healthcare like telehealth and remote patient monitoring. That reality is still a few years out, but CIOs should start planning for it now.  Continue Reading

• Healthcare cloud induces benefits in storage, security

  Healthcare sees value in vacating the premises and migrating to the cloud for lower maintenance costs and better storage, disaster recovery, security, AI and analytics.  Continue Reading

• Social determinants of health data provide better care

  Knowing the use cases for social determinants of health, such as coordinating care and identifying care gaps, is an important first step in making the data worthwhile.  Continue Reading

• Healthcare data breaches persist as security investments flounder

  Healthcare is still catching up to other industries in terms of investments in security and IT. This is complicated by the number of different systems that must be protected.  Continue Reading

• EASE app increases patient-provider communication

  EASE, a mobile healthcare app, can be used to send updates on patients from the OR to their families. Mobile apps like this create more transparency, but also present a challenge for CIOs.  Continue Reading

• Cybersecurity recommendations for healthcare that won't break the bank

  The key to implementing healthcare cybersecurity best practices is to start small, according to Erik Decker, chief security and privacy officer for University of Chicago Medicine.  Continue Reading

• With the onset of value-based care, machine learning is making its mark

  CMO David Nace talks about Innovaccer's risk model to predict the future cost of one person's care and explains why that's useful in the shift to value-based care.  Continue Reading

• CardioCompass platform fuses data and AI with patient navigators

  CardioCompass, a remote patient monitoring platform, is backed by machine learning, lots of data and good old-fashioned phone calls.  Continue Reading

• Data sharing in healthcare is a double-edged sword for patients

  Former healthcare CIO John Halamka gets candid about the proposed rules on interoperability and information blocking and explains why innovation may come at a cost.  Continue Reading

• 6 steps to better third-party risk management

  The American Medical Collection Agency data breach exposed the hazard of dealing with service providers. Here are six steps on how to better manage third-party vendors.  Continue Reading

• Health experts on proposed information blocking, interoperability rules

  ONC and CMS will begin considering feedback on the interoperability and information blocking rules the federal agencies proposed in February.  Continue Reading

• Insurers join forces to control value-based healthcare delivery

  Commercial insurers are key drivers in the transition to value-based care in health systems through joint ventures, analytics and greater control over delivery of patient care.  Continue Reading

• Proposed interoperability in healthcare rules called 'essential first step'

  Proposed rules are a good first step toward interoperability in healthcare, but don't go far enough, according to healthcare leaders.  Continue Reading

• Heterogeneous data sharing in healthcare vital to personalized care

  In this Q&A, Life Image CTO Janak Joshi talks about heterogeneous data sets and their importance to healthcare AI companies, and makes a pitch for imaging data to ONC.  Continue Reading

• When leading digital transformation, language is key

  Healthcare CIOs need to stop with the technology lingo if they want to lead a successful digital transformation. That was a key takeaway from a panel of experts at the MIT Sloan CIO Symposium.  Continue Reading

• Multimodal machine learning in healthcare aids patient consults

  In this Q&A, Louis-Philippe Morency talks about how he's building algorithms that capture and analyze the three V's of communication -- voice, verbal and visual.  Continue Reading

• Seeing through the hype: Where AI in healthcare shines

  While AI in healthcare shines in clinical areas like radiology, it is currently more widely adopted in nonclinical areas, such as medication development by pharmaceutical companies.  Continue Reading

• Healthcare organizations continue to avoid risky AI adoption bets

  AI adoption in the clinical care setting has been slow due to patient safety concerns, regulatory restrictions and too much risk associated with AI.  Continue Reading

• Governance team key to driving technology adoption in healthcare

  The key to a good governance team is involving leaders from every department within a healthcare organization.  Continue Reading

• Telemedicine services follow consumerization of healthcare

  Patients' healthcare behaviors are shaped by their behavior as consumers, with a greater emphasis on access and convenience. Telemedicine has the potential to meet those expectations.  Continue Reading

• Ochsner Health System's telehealth program is built on trust

  Ochsner Health System's telehealth team explains why establishing patient and provider trust is critical when building a telehealth program.  Continue Reading

• Health IT security should consider these leading vendors

  Explore these leading products in the cybersecurity market to best protect healthcare systems and patient data from falling victim to cyberattacks.  Continue Reading

• Physician burnout eased with homegrown tech

  Kaiser Permanente fights fire with fire by developing digital tools to reduce technology-related physician burnout.  Continue Reading

• Telemedicine provider MDLIVE talks partnering with health systems

  MDLIVE CMO Lyle Berkowitz talks about why health systems need to start introducing telemedicine -- now.  Continue Reading

• How CIOs can help alleviate EHR issues

  EHRs can be more problem than solution for healthcare organizations, but CIOs can help by talking to practitioners and holding vendors accountable.  Continue Reading

• The 8 key ways to assess healthcare data security tools

  Find the most effective cybersecurity tools to protect healthcare systems and data by looking at these eight key features and what major vendors offer for these features.  Continue Reading

• Healthcare analytics popularity grows along with focus on performance

  The healthcare analytics market is growing, thanks to the provider push for value-based care and improved performance, according to a Chilmark Research report.  Continue Reading

• Healthcare CIO talks innovation in the face of ever-changing regulations

  For Arthur Harvey, the role of healthcare CIO is multifaceted, from traffic cop to innovator. He talks about challenges, tech trends and the criticality of governance in this Q&A.  Continue Reading