IT applications, infrastructure and operations

IT infrastructure and operations management excellence has become essential to maintain quality control over technology-related policies, processes and equipment. Read news and tips to assist modern IT operations and infrastructure management, including strategies to ensure the proper flow of data throughout enterprise applications and other information systems.

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  • 12 AI and machine learning use cases in ITSM

    AI-enabled ITSM, while still maturing, promises to greatly improve the speed and quality of IT service management. Here are 12 AI and machine learning use cases in ITSM. Continue Reading

  • operation (computing)

    An operation, in computing, is an action that is carried out to accomplish a given task. Continue Reading

  • deprecated

    In information technology (IT), deprecation means that although something is available or allowed, it is not recommended or that -- in the case where something must be used -- to say it is deprecated means that its failings are recognized. Continue Reading

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