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Learn to apply best practices and optimize your operations.
Manage
Learn to apply best practices and optimize your operations.
How CIOs and IT can drive environmental sustainability
Sustainability as a business initiative has rocketed up the priority list as investors, consumers and legislators demand accountability from businesses. Here's how IT can help. Continue Reading
The effect of digital transformation on the CIO job
Digitization and digital transformation sound similar, but they couldn't be more different in what they demand from CIOs, explains Genpact's Sanjay Srivastava. Continue Reading
Laggards, leaders face digital transformation challenges
No one can relax in digital business: Those trailing behind must conquer the basics to get on the innovation path, while successful firms must endeavor to stay there. Continue Reading
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5 factors reshaping the role of the CIO in 2022
The role of the CIO in 2022 is being shaped by a constellation of new technologies and the business's burning need to use them for competitive advantage. Continue Reading
9 top CIO trends and priorities for 2022
CIOs face a tough challenge in 2022 as they balance the need for technology investment and growth amid a growing call for fiscal prudence in uncertain economic conditions. Continue Reading
How to create a proof of concept with 6 free templates
What is a proof of concept and how does it help an organization? Here we dive into the importance of writing a POC and provide a list of free templates to help get you started.Continue Reading
Liberty Mutual CIO tackles digital transformation complexity
Liberty Mutual's CIO discusses the difficulty of moving the global insurer to the cloud, shares why a focus on ethical AI is important and weighs in on workplace flexibility.Continue Reading
Top 7 CIO challenges in 2022 and how to handle them
IT leaders this year face hybrid work, inflation and the prospect for sustainability regulations, while they deal with perennial issues such as staff retention and cybersecurity.Continue Reading
8 free IT strategic planning templates and examples for CIOs
As technology becomes a business differentiator, a well-thought-out IT strategy plan is more crucial than ever. These IT strategy templates help CIOs make IT a business driver.Continue Reading
RPA vs. BPM: How are they different?
Don't confuse RPA with BPM. These process-oriented initiatives are distinctly different yet highly complementary when planning, automating and improving key business operations.Continue Reading
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17 top business process management tools for 2022
BPM tools are evolving rapidly as vendors add intelligent automation software and cloud-based functionality. Read about products from 17 top BPMS providers.Continue Reading
How to improve and optimize business processes, step by step
Hundreds of processes that form the lifeblood of business operations require constant monitoring, so the most vulnerable can be revitalized through a methodical series of actions.Continue Reading
Bolstered BPMN standard is core of new BPM+ ecosystem
BPMN, now part of the expansive BPM+ ecosystem, has been updated with new capabilities to handle complex business processes and the use of advanced technologies.Continue Reading
The CIO's key role in environmental sustainability
With climate concerns growing by the day, technology leaders are critical to driving sustainability initiatives. Here's advice on getting those started and aligning with the business.Continue Reading
5 ways to boost IT efficiency during the new normal
IT departments were overloaded with work before the pandemic, and since it started have been challenged to do more with less. Learn some potentially overlooked ways to support that.Continue Reading
Technology service providers enter a golden age
The good -- the digital transformation project is now a priority. The bad -- IT is short staffed, equipment is back-ordered and everyone is burnt out. Who will do the work?Continue Reading
10 top enterprise risk management trends in 2022
The 2022 trends that are reshaping the risk management landscape include GRC platforms, maturity frameworks, risk appetite statements, the CIO role and ERM's competitive advantage.Continue Reading
Top 3 ways to overcome automation barriers
Understanding and addressing what can go wrong is an important step in any successful initiative, and that's especially true when it comes to automation efforts.Continue Reading
Digitally mature companies drive innovation, IT spend
CIOs pushing on with their digital transformation projects will seize new opportunities in the coming year, with cybersecurity, cloud and AI among the areas for investment.Continue Reading
CIOs can avoid tech hype with business-IT alignment
Falling prey to emerging tech hype can lead to failed projects, wasted dollars and worse. Here is a framework for viewing technology in the right way.Continue Reading
5 steps to crafting a successful automation strategy
IT leaders who bypass strategy and go straight to selecting automation tools are courting failure. Here's how to move toward enterprise automation successfully.Continue Reading
Cybersecurity teamwork: C-suite roles CIOs should befriend
To strengthen organizational cybersecurity, CIOs must work closely with other leaders. Learn why it's important to loop in the CEO, CFO and chief human resources officer.Continue Reading
How to build a better CIO-CMO relationship
Marketing and information technology are both critical to an organization's success. Here's important advice on how each department's top leaders can forge a strong partnership.Continue Reading
How CIOs can improve employees' digital fluency quotient
Most companies need technology to thrive, so it's important the workforce has a high digital fluency quotient. Learn how CIOs can help build tech savvy throughout the company.Continue Reading
How can IT teams better manage shadow IT?
As the advent of cloud technology has made it easier to launch shadow IT, CIOs must be increasingly diligent to identify and manage these activities. Here are 14 tips to do just that.Continue Reading
9 common risk management failures and how to avoid them
As enterprises rework their business models to meet the challenges ushered in by the pandemic, risks abound. Here are nine risk management failures to look out for.Continue Reading
Enterprise risk management team: Roles and responsibilities
Every facet of an enterprise's operations is exposed to risk, requiring an all-encompassing risk management team composed of a diverse mix of corporate executives and managers.Continue Reading
7 risk mitigation strategies to protect business operations
Enterprises facing a multitude of threats and vulnerabilities have several options to identify, manage and mitigate risks, including risk acceptance, avoidance and transference.Continue Reading
Trials of pandemic-driven enterprise tech modernization
Organizations are redefining their digitalization strategies in the wake of the pandemic. For CIOs, this means confronting the challenges that come with modernization.Continue Reading
CIOs lead digital transformation as pilots, co-pilots, engineers
According to Genpact's partnered study with the MIT Sloan CIO Symposium, CIOs assume one of three roles: pilots, co-pilots or engineers. Here's how each role leads digital change.Continue Reading
3 keys to transforming your business with hyperautomation
The advancement of hyperautomation allows businesses to dramatically change how they operate and their ultimate success, if they take the right approach.Continue Reading
Inside look at Equifax's $1.5B digital transformation journey
A massive digital transformation effort at Equifax is gaining momentum. CTO Bryson Koehler talks about overhauling data environments, infrastructure, applications and more.Continue Reading
Can tech self-correct the skills gap by upskilling employees?
You'll need a rock-solid L&D plan, the support of stakeholders and employee buy-in to close the skills gap in your organization. Here's what leaders need to know.Continue Reading
A CIO's guide to legacy system modernization
For CIOs, understanding what legacy system modernization entails, when it's necessary and which approaches are right for their needs leads to optimal performance in the enterprise.Continue Reading
What is the hidden cost of maintaining legacy systems?
One of the main factors when deciding whether to keep or replace legacy systems is determining the cost. Here we dive into five of the hidden costs CIOs should be aware of today.Continue Reading
4 tips for CIOs managing agile teams
By definition, agile teams are flexible and potentially tough to predict. So, how do you manage them? Here are four tips to help CIOs and other IT leaders get started.Continue Reading
Permissioned vs. permissionless blockchains: Key differences
Deciding whether people need permission to be on your blockchain network is just the first big architectural decision in deploying distributed ledger technologies.Continue Reading
Technology is the easy part, it's the process of change that's hard
CIOs may have a handle on harnessing technology, but to truly be digital IT leaders, they need to focus on the multifaceted process of business transformation.Continue Reading
An adequacy audit checklist to assess project performance
Adequacy audits are conducted to assess the efficacy of IT system controls and identify areas for performance or other improvements. Use this audit checklist to get started.Continue Reading
Rethink IT performance management with a simplified, objective approach
Performance management can be daunting for IT organizations but it doesn't have to be. Here's how business execs can take on a more simplified, objective and effective approach.Continue Reading
4 benefits of cross-functional agile teams
As organizations are adopting more agile practices, we're diving into how they can benefit from creating cross-functional agile teams across multiple departments.Continue Reading
National Grid CIO champions data-driven business strategy
Andi Karaboutis, group chief information and digital officer at National Grid, discusses the ways in which she's utilizing data and emerging tech like AI to fuel business growth.Continue Reading
CIO role post-pandemic is 'opportunity of a lifetime'
What is the CIO's role in 2021? Genpact's Sanjay Srivastava, a speaker at this year's MIT Sloan CIO Symposium, says CIOs are becoming 'co-creators' of new business models.Continue Reading
Hybrid care is healthcare's future
Hybrid care is neither digital nor physical, neither in-office nor at home. Instead, it's a little of everything, and one health IT leader thinks it's where healthcare is headed.Continue Reading
Replacing vs. maintaining legacy systems
As CIOs embrace more digital technologies, it's important that they determine the current status of their legacy systems and whether it's worth upgrading or maintaining them.Continue Reading
Managing cybersecurity during the pandemic and in the new digital age
Roota Almeida, CISO at Delta Dental of New Jersey and Delta Dental of Connecticut, talks about the cybersecurity threats she's seen over the last year and how she's effectively managing her security team.Continue Reading
4 IT contract negotiation strategies to drive value in 2021
To ensure businesses today can effectively save costs through IT sourcing and outsourcing, we're offering four tips for IT leaders to consider when in negotiations with providers.Continue Reading
Turning data into actionable insights with machine learning
To help make better use of data and analytics, we're diving into how companies can infuse ML-produced actionable insights into their decision-making workflows.Continue Reading
5 ways to gain the financial benefits of cloud computing
For organizations migrating to the cloud, we've compiled a list of the top strategies to use to ensure they're saving on costs along the way.Continue Reading
The importance of culture in digital transformation
Trying to accomplish digital transformation without the right culture could result in failure to launch. Here are five steps you need to take to get off the ground.Continue Reading
How to measure and improve digital transformation ROI
Demonstrating a compelling ROI on digital transformation initiatives is vital to securing business support and ongoing funding for additional projects. These 9 tips will help.Continue Reading
4 tips on how to reduce IT infrastructure costs
As organizations reevaluate their budgets to keep up with today's economy, experts provide tips on how they can effectively reduce IT costs.Continue Reading
Digital adoption a key success factor for organizations post-pandemic
Digital adoption platforms are slated to become a crucial aspect within organizations as they continue to undergo digital transformation to thrive in today's market. Here's why.Continue Reading
7 IT cost optimization strategies for CIOs
We've compiled a list of seven IT cost optimization strategies CIOs can apply to any framework to help reduce costs within their organizations while still enabling business operations.Continue Reading
5 technology strategy tips for higher education CIOs
Higher education technology strategy isn't a one-size-fits-all, especially now. Here we offer five approaches for CIOs to strengthen operational success across institutions.Continue Reading
How improving your math skills can help in programming
Paul Orland explores how enhancing one's programming skills can be done through studying up on mathematics and better understanding how the two remain linked.Continue Reading
5 strategies to deliver customer service in information technology
Organizations undergo digital initiatives with the customer in mind, but to deliver outstanding CX, CIOs and their teams must provide the same service and UX to employees.Continue Reading
The benefits of CIO dashboards and tips on how to build them
CIO dashboards can be a vital tool for assessing metrics in real time to gain insight on IT performance and support better decision-making. Here, we dive into how to build one.Continue Reading
7 free GRC tools every compliance professional should know about
All organizations need to meet a variety of regulatory compliance requirements, but they don't all have the budget for GRC software. Learn about seven free, open source options.Continue Reading
5 ways to keep developers happy so they deliver great CX
Companies need to work on ensuring their developers are satisfied with their jobs and how they're treated, otherwise it'll be customer satisfaction that inevitably suffers.Continue Reading
Link software development to measured business value creation
Companies must balance customer needs against potential risks during software development to ensure they aren't ignoring security but not falling behind competitors at the same time.Continue Reading
5 digital transformation success factors for 2021
With the right planning, leadership and skills, companies can use digital transformation to drive improved revenues and customer satisfaction in the year ahead.Continue Reading
How does bureaucracy affect business? It's complicated
In his new book, 'The (Delicate) Art of Bureaucracy,' Mark Schwartz, enterprise strategist at AWS and former government bureaucrat, reveals how IT leaders can use bureaucracy to their advantage.Continue Reading
Enterprise execs talk post-pandemic strategy
At the Connected Enterprise conference, a cross-section of CIOs and other IT leaders discussed their plans for a future in a post-pandemic workplace and what they've learned so far.Continue Reading
How automated help desk tools can drive remote productivity
Working from home isn't going away anytime soon, putting an increased strain on IT management. Craig Greenhalgh explains how automated help desk tools could help IT employees.Continue Reading
CIOs: Nominate your IT services partner for project award
Here's your opportunity to recognize an MSP, IT consultancy, systems integrator or other tech service provider that has made a difference to your organization.Continue Reading
Top 5 CI/CD best practices for CIOs to follow
If you're running into CI/CD roadblocks, here are five strategies from the experts that can help CIOs advance their continuous integration and continuous delivery program.Continue Reading
Communication best practices for companies during COVID-19
Many teams have been separated for most of the year, but are they communicating effectively? Use these communication best practices to help collaboration as teams remain separated.Continue Reading
How automated discovery tools can ensure cloud migration success
Organizations planning a large-scale cloud migration should consider using automated discovery tools to not only accelerate the process but also reduce costs and operational risks.Continue Reading
How to develop a technology strategy
Implementing a technology strategy can be difficult for any CIO, but following this step-by-step guide enables them to build one that delivers on an organization's needs.Continue Reading
COVID-19 jolts tech spending, spurs more flexible vendor terms
IT spending by companies in the early days of COVID-19 quickly turned to cost-cutting. Learn how vendors responded with new terms and aggressive discounting for new business.Continue Reading
8 ways CIOs can help companies emerge strong after COVID-19
We continue to navigate the choppy waters created by the COVID-19 pandemic, but here are eight ways companies can enable digital transformation and overcome an uncertain economy.Continue Reading
During digital transformation, CIOs are the secret weapon
Organizations need to look toward CIOs again as they move forward with digital transformation. CIOs can help navigate the uncertainty of how the pandemic affects their business.Continue Reading
What CIOs need to know about hardening IT infrastructure
Infrastructure hardening is an ongoing, proactive way of life for CIOs and their IT teams. Here, we provide guidance to ensure that hardening is planned and implemented successfully.Continue Reading
Ensuring your cybersecurity teams are helping the business
Business leaders need to review how they're handling cybersecurity oversight. Are leaders asking the right questions and understanding how their cybersecurity program currently works?Continue Reading
Integrating AI and blockchain technologies in the enterprise
In his new book, Ganesh Prasad Kumble explores the impact of AI on blockchain applications and the value the combination of the two technologies can bring to the enterprise.Continue Reading
MSP roles and responsibilities are undergoing rapid change -- here's why
It's a new era for managed service providers and CIOs. MSPs increasingly act as strategic partners, helping IT teams fulfill the outsized role technology plays in business success.Continue Reading
How machine learning model management plays into AI ethics
In the first episode of the 'Today I Learned' podcast, we're exploring the topic of ethical AI with insights from Scott Zoldi, the chief analytics officer at FICO.Continue Reading
Top 5 executive soft skills CIOs need to lead today
To help navigate through a crisis like the pandemic, IT executives are drawing on their leadership and interpersonal skills as much as -- if not more than -- their technical ones.Continue Reading
4 data science project best practices to follow
Two data scientists provide valuable insight on how data science projects should work within the enterprise and the challenges data teams commonly run into.Continue Reading
How to ensure cybersecurity and business continuity plans align
We're diving into how and why organizations should have a collection of emergency-focused plans in place that can interact with each other if a cybersecurity attack occurs.Continue Reading
Rooting out racism in AI systems -- there's no time to lose
A confluence of events has made this the right time for enterprises to examine how racism gets embedded in AI systems. Is your leadership up to the challenge?Continue Reading
How to maintain cybersecurity remotely during the pandemic
In the second 2020 MIT Sloan CIO Digital Learning Series, a panel of IT security leaders discussed how they are keeping their organizations secure in a COVID-19 environment.Continue Reading
How compliance provides stakeholders evidence of success
Company stakeholders know the importance of corporate compliance. Here's why gauging compliance stakeholders' expectations helps ensure regulatory processes will satisfy them.Continue Reading
The contradiction of post COVID-19 risk management
Security vs. usability is always a constant struggle for security teams. The rapid change to remote access during the pandemic has forced companies to revisit their risk management approach.Continue Reading
Why ISO 56000 Innovation Management matters to CIOs
CIOs looking to further drive innovation in the workplace can turn to ISO 56000 standards, which include the fundamentals, structure and support to sustain the right innovative culture.Continue Reading
Why SLA compliance should be top of mind for IT leaders
Service-level agreements are critical to measuring agreed-upon metrics and ensuring accountability of both parties. Learn more about the importance of SLA compliance in IT.Continue Reading
3 types of phishing attacks and how to prevent them
Phishing is the most common type of social engineering attack. Here is a list of the most common phishing attacks, how they wreak havoc on a business and how to protect against them.Continue Reading
Where ISO certification fits in a risk mitigation strategy
Thomas Johnson explores why ISO certification helps organizations as part of their risk mitigation strategy in business continuity planning as companies adjust to the new normal.Continue Reading
How to effectively manage your IT team working from home
For IT staff to be able to work and provide support for other employees in a remote setting, organizations must first ensure they have the proper setup and infrastructure in place.Continue Reading
Why IT leaders need to be aware of deepfake security risks
While IT security leaders are not yet the target of deepfake attacks, with the increased use of AI, it's important they consider how it can be of harm to the enterprise.Continue Reading
Top 7 edge computing challenges in the enterprise
While organizations are seeing the benefits of bringing data closer to the edge, there are some challenges that come with edge computing that IT leaders should be aware of.Continue Reading
Prep a compliance audit checklist that auditors want to see
Think your enterprise is ready for its compliance audit? Check off key points in this compliance audit preparation checklist to ensure it has all the resources needed to help auditors do their job.Continue Reading
4 ways CIOs can reduce IT costs through third-party spending
We've identified the top four ways in which CIOs can drive IT cost savings within their organizations -- in order of low to high -- through their third-party spending.Continue Reading
Post COVID-19 strategies for CIOs on leading through crisis
To see their companies through the current crisis, CIOs should consider these five strategies focused around IT budgets, innovation, cybersecurity, trusted data and employee wellness.Continue Reading
Workplace of the future undergoes last-minute alterations
Future of work plans entailed offices that fostered better employee engagements and productivity, while accommodating a small remote workforce. COVID-19 changed all that.Continue Reading
Return-to-office plans stress safety, security, collaboration
As offices reopen amid myriad safety measures in COVID-19's wake, companies work to maintain continuity and productivity with their office and remote workforces.Continue Reading
IoT compliance standards and how to comply
To address IoT security concerns, it is critical for IT leaders to adhere to IoT compliance standards. Learn more about IoT compliance and its IT-relevant standards.Continue Reading
How CIOs can achieve cloud cost savings in 3 steps
With this three-pronged cloud savings framework, organizations can alleviate the enterprise IT cost pressures they're experiencing as a result of the pandemic in as little as 30 days.Continue Reading
3 CIOs talk driving IT strategy during COVID-19 pandemic
At the 2020 MIT Sloan CIO Symposium Leadership Award presentation, the finalists discussed their role in helping manage their companies through a crisis and prepare them for recovery.Continue Reading