UCaaS and cloud-based UC

Unified communications as a service (UCaaS) is a key technology for today's workforce, from voice over IP (VoIP) to video conferencing. Get advice on how to prepare your organization for a cloud migration, stay on top of the latest UCaaS market trends and achieve deployment success of UCaaS architecture.

April 22, 2022 22 Apr'22
Microsoft bolsters Teams Operator Connect options

Microsoft plans to bring more telephone companies into its Teams Operator Connect program. The initiative pairs telcos with integrators experienced with Teams telephony.
April 05, 2022 05 Apr'22
Microsoft: Windows 11 features ease hybrid work strain on IT

Microsoft has aimed its latest Windows 11 features at helping IT staff automate updates, secure corporate data and assist workers remotely.
March 21, 2022 21 Mar'22
Samsung top user interface available on non-flagship phones

Samsung Galaxy smartphones and tablets will get the One UI 4.1 user interface. The premium UI for the company's flagship phones offers screen sharing while on video calls.
March 18, 2022 18 Mar'22
Enterprise Connect 2022: Solving hybrid work challenges

The latest advancements in collaboration software, UC as a service, contact centers and virtual reality await attendees of this year's Enterprise Connect.

Bring yourself up to speed with our introductory content

What is a hybrid meeting?

Employees are now signing into meetings from a variety of locations. What's the best way to support hybrid meetings and to ensure that workers remain productive and engaged? Continue Reading
UCaaS vs. CCaaS: What's the difference?

UCaaS and CCaaS feature overlapping communication channels, such as cloud calling and messaging, but CCaaS comes with additional tools that can support a contact center. Continue Reading
UCaaS vs. CCaaS vs. CPaaS: What's the difference?

It can be difficult to make sense of popular cloud communications service models. Compare UCaaS vs. CCaaS vs. CPaaS to understand their differences and how they can be used together. Continue Reading

Weigh the pros and cons of technologies, products and projects you are considering.

3 use cases highlight AI and speech recognition evolution

The combination of AI and speech recognition has driven innovation for more advanced capabilities. Explore three applications that highlight the future of speech technology. Continue Reading
Why a distributed cloud architecture could be a boon for UC

Some organizations are more comfortable in keeping their unified communications on premises. Distributed clouds might be a more attractive alternative. Continue Reading
How the convergence of UCaaS and CCaaS affects businesses

The UCaaS and CCaaS markets began to converge so organizations could handle internal and external communications on one platform. But integration requires planning and consideration. Continue Reading

Learn to apply best practices and optimize your operations.

Turning pandemic cloud investments into a full UCaaS migration

As companies face the prospect of a hybrid work model, making a full UCaaS migration might make sense. But it's important to think about what you'll need, rather than what you have. Continue Reading
Reassess enterprise UCaaS deployments in a hybrid workplace

A savvy UCaaS deployment can help companies solve some of the tough challenges associated with keeping employees engaged in a world where they can work from anywhere. Continue Reading
Remote work elevates the importance of UC mobility

A successful UC mobility strategy caters to remote workers, takes advantage of mobile-first applications and incorporates video communications. Continue Reading

We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.

How do enterprise collaboration services affect mobile traffic?

The growing use of collaboration apps is putting pressure on the business mobile network. Learn how to support collaboration on both mobile and Wi-Fi networks. Continue Reading