VoIP and IP telephony
A strong unified communications strategy starts with voice technology. Explore all facets of enterprise telephony, including hardware and devices, architecture, and standards and protocols like SIP and H.323.
New & Notable
VoIP and IP telephony News
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July 07, 2022
07
Jul'22
Zoom One bundles services to draw single-vendor customers
Zoom ties its services together in Zoom One as it evolves from a video conferencing app to a communications platform. The company targets firms that want a single UC vendor.
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June 13, 2022
13
Jun'22
Cisco adds calling during internet outages to Webex
Cisco will make Webex Calling less reliant on internet connectivity to increase its appeal to healthcare and other industries requiring a highly reliable phone service.
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April 22, 2022
22
Apr'22
Microsoft bolsters Teams Operator Connect options
Microsoft plans to bring more telephone companies into its Teams Operator Connect program. The initiative pairs telcos with integrators experienced with Teams telephony.
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November 30, 2021
30
Nov'21
Zoom to blur lines between video, phone meetings
Zoom Phone head Graeme Geddes said the lines between video meetings and phone calls will blur, allowing workers to choose the best communication tool for their needs.
VoIP and IP telephony Get Started
Bring yourself up to speed with our introductory content
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A-weighted decibel (dBA or dB(A))
A-weighted decibel (dBA or dB(A)) is an expression of the relative loudness of sounds as perceived by the human ear. Continue Reading
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analog-to-digital conversion (ADC)
Analog-to-digital conversion (ADC) is an electronic process in which a continuously variable, or analog, signal is changed into a multilevel digital signal without altering its essential content. Continue Reading
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sound wave
A sound wave is the pattern of disturbance caused by the movement of energy traveling through a medium (such as air, water or any other liquid or solid matter) as it propagates away from the source of the sound. Continue Reading
Evaluate VoIP and IP telephony Vendors & Products
Weigh the pros and cons of technologies, products and projects you are considering.
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UCaaS for frontline workers poised for adoption 'explosion'
The unified communications and collaboration market has historically neglected customer-facing and field workers. But experts suggest a frontline UCaaS boom could be on the horizon. Continue Reading
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Zoom Phone system offers flexibility, simplified infrastructure
The Zoom Phone system offers simplicity and flexibility to support remote and hybrid work. IT leaders at Enterprise Connect Virtual discuss their Zoom Phone migration strategies. Continue Reading
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Microsoft Teams partners extend phone system capabilities
While the Microsoft Teams phone system can meet most needs for organizations, connecting Teams to third-party partners can provide additional features, resiliency and support. Continue Reading
Manage VoIP and IP telephony
Learn to apply best practices and optimize your operations.
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Build a strategy for compliance with federal 911 laws
Federal 911 laws are now fully in effect. Learn what your organization's obligations are to ensure PBX and phone system compliance with Kari's Law and RAY BAUM's Act. Continue Reading
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5 key strategies to ensure E911 compliance
A mobile and hybrid workforce makes phone location and 911 call routing challenging. Here are some ways to ensure your company is doing all it can to protect employees in an emergency. Continue Reading
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What are effective ways to secure SIP connections?
Ensuring a secure SIP environment is critical for enabling employees to communicate over the internet. What are some key strategies to protect your network? Continue Reading
Problem Solve VoIP and IP telephony Issues
We’ve gathered up expert advice and tips from professionals like you so that the answers you need are always available.
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E1 and T1 vs. ISDN: What are the differences?
T1, E1 and ISDN network technology have been used to transmit voice data for years. Compare the similarities and differences between E1 and T1 vs. ISDN links. Continue Reading
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ATB Financial banks on cloud communications platform
For ATB Financial, RingCentral's cloud communications platform offered mobility, integration and legacy support to help modernize its dated telephony infrastructure. Continue Reading
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How do I troubleshoot SIP configurations to solve service issues?
When your SIP service isn't connecting properly, process of elimination will help you determine if the issue lies in your configuration or elsewhere on the network. Continue Reading